The foundation of the green house is in bringing together the vast array of technological solutions available with a simple market demand for effective services management coupled with an environmental duty to find way’s to create long-term sustainable solutions.

Our quest to be the leading environmental services management company means that we must constantly embrace innovation.

For the green house innovation can take different forms and affect different parts of our business such as technological, customers, suppliers, processes, employees or social innovations. We understand that not all innovations will be practical or suitable for our business but without investigating and understanding them and their impacts we cannot make a judgement, which is why the green house commits to innovation as a core value of its model.

Where a process exists we will constantly strive to find way’s to improve it. Where a technology exists we will look for way’s to update it and where a system exists we will find way’s to make it more efficient.

 

A smile and a consistent positive attitude to helping people is not a necessity in business but we choose it as a core value because enjoyment is a pivotal part of the creation of a company like the green house and is what drives us to do better every day.

To help us achieve this positive mindset we have created an environment that our staff want to work in – simple things such as bright colourful offices, space and time for enjoyment, the provision of free food and drink and regular social activities. In creating this environment we have a team that is committed, happy, positive and ready to start each day with a smile; hopefully this is catching!

We provide our staff not only with their core training pertinent to their roles but on wider areas such as new and relevant industry information so that they can interact with our clients better and talk freely about their services.

One of the oldest sayings in business is ‘the customer is always right’ and at the green house ‘the customer always needs an answer’. It is our job to provide answers on any question that falls within our service remit. We commit to always having that answer where possible and where we do not we will strive to find the right answer. We will take pleasure in doing this because it is our job and we enjoy it.

 

the green house believes that they key to environmental awareness is still largely down to education or in many cases re-education; unlearning processes that have been commonplace for businesses for many years. On taking on any new client the green house automatically commits to educating that customer on all the new processes, systems and reasons for changing but the commitment to education as a core value goes much deeper.

the green house extends this commitment to working with our member network – hundreds of waste and recycling collection companies, technology providers, energy companies and more – to help them understand the needs of the market place and the responsibility they have in offering sustainable solutions.

As an environmental services management company the green house is very close to it’s client base – ranging from small owner managed businesses up to the largest corporate retailers. It is our duty to educate our suppliers on the systems we are developing for our clients and helping them understand the reasons for doing so to help push our industry forward together.

In managing the services for such businesses our work comes into contact with the public and in doing so gives us a further responsibility to doing what we can to pass our message to anyone who comes into contact with our work. With education as a core value we commit to offering advice to our client’s clients on the services we are providing and the reasons for doing so.

We commit to looking internally at our own people who, in giving employment and work, we owe a responsibility to enable them to do that work to the best of their abilities. We do this both for their own personal development and for the benefit our our customers. We will undertake to ensure that every member of our team has the opportunity for education and training.

Finally, as a business operating at the forefront of the environmental industry we owe a responsibility to sharing that knowledge with anyone who comes into contact with our line of work so that we can help to educate them and move our industry forwards. In this case, it means anyone who comes into contact with the environment, which at last count, was everyone!

 

Possibly the most important of our core values is our commitment to integrity. Irrespective of the business we are in keeping a rigid set of ethics and morals gives us a defining line with which to operate. When our staff decided upon this they described it as “doing the right thing all the time“. The brilliance of this is in its simplicity: we will not make profit at the expense of ethics. If we do not believe it is the right thing to do then we will not do it.

We also define integrity to include “best practice” whereby we commit to always offer the best and right solution for the customer rather than our bottom line. Our business is about creating long-term sustainable solutions for our clients and this will vary according to what each client does.

Because the green house does not have underlying assets such as vehicles we are not required to offer solutions to make returns on our assets. Instead we are able to 100% focus on finding way’s to monetise the right solution for our clients, something we have proved over and over again we are capable of doing.